We are proud of our technical support! Our employees respond to your inquiries very quickly. But there are extremely intense waves of hits, especially after the release of a new version of products, and, as you know, we try to minimize iterations and deliver the product with improvements and new features as quickly as possible. With intense waves of calls, our employees cannot meet the traditional 5-10 minutes for an answer, and the time until you get an answer may take a little longer, but you can be sure that you will get an answer. We hope for your understanding, because the audience of our users is growing, and this has a good impact on the quality of the product, because our valued customers give feedback, and we listen to each of them!
If you have a question, suggestion, write to us by mail: firstname.lastname@example.org